Jewelry Retail Sales

Program Description

This program covers how to sell jewelry and the professional ways of dealing and talking to clients and the best practices of customer service and sales management in jewelry retail stores and making sure the safety and the protection of the jewelry and how to speak in gemological terms.

Program Outline

• Gems and jewelry fundamentals.
• Handling of jewelry.
• Basics of differentiating between jewelry.
• Customer service.
• Safety and the protection of the jewelry

Program Objectives

• Learn the language of diamonds and how to speak in professional gemological terms.
• Know the importance of gem and jewelry certificates and how to present it to the clients.
• Learn how to handle gems and jewelry with care and know how to keep them safe using the needed tools.
• Learn the basics of differentiating between gems in jewelry.
• How to protect the jewelry from deception and how to keep the jewelry safe.
• Know how to price the jewelry right and calculating the percentages in a right way.